Privacy Policy

1. Introduction

At AI Users Academy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service").

By using our Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and email address
• Account credentials
• Payment information (processed securely by third parties)
• Profile information and preferences
• Communication preferences

2.2 Usage Information

We automatically collect information about how you use our Service:

• Learning progress and activity data
• Task completion records
• Time spent on exercises
• Device information and browser type
• IP address and general location
• Pages visited and features used

2.3 Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze Service usage and performance
• Provide personalized content and features
• Enable authentication and security features

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Provide and maintain our learning platform
• Process subscriptions and payments
• Track your learning progress
• Customize your learning experience

3.2 Communication

• Send welcome and confirmation emails
• Provide customer support
• Send important Service updates
• Share educational content (with your consent)

3.3 Improvement and Analytics

• Analyze usage patterns and trends
• Improve our content and features
• Conduct research and development
• Ensure Service security and integrity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Service Providers

We work with trusted third-party providers who help us operate our Service:

• Payment processors (Stripe)
• Email service providers
• Hosting and infrastructure providers
• Analytics and monitoring services
• Customer support tools (Crisp Chat)

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure user safety
• Prevent fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure hosting infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide you with our Service
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our Service (in anonymized form)

When you delete your account, we will delete or anonymize your personal information within 30 days, except as required by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Control

• View and update your account information
• Export your learning data
• Delete your account and personal information
• Opt out of marketing communications

7.2 Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

7.3 Data Portability

Upon request, we can provide your data in a structured, machine-readable format for transfer to another service.

8. Third-Party Services

Our Service may contain links to third-party AI tools and services. This Privacy Policy does not apply to those external services. We encourage you to review the privacy policies of any third-party services you use.

8.1 AI Tools Integration

When you use AI tools through our platform, you may be subject to those providers' privacy policies:

• OpenAI (ChatGPT)
• Anthropic (Claude)
• Google (Gemini)
• Other AI service providers

9. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Users

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in countries where our servers are located and our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Providing notice through our Service

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: